Contact Us/About Us operates out of a 22,000 sq/ft facility in Odessa, Fl. This facility houses more trained gate opener technicians and GTO/Might Mule gate opener products than any other direct to public distributor.

Our office staff is available 9am - 5pm Monday - Friday for any need that may arise from returns to order tracking. We are standing by to help you with you requests.

Our technical staff is available 9am - 9pm 7 Days/Week. Every day for 12 hours a day you can reach our knowledgeable and friendly technical service staff to assist you with installation or technical troubleshooting. Our technicians are also more than happy to help you choose a gate opener or accessory package for your residence or business.

24/7/365 Installation support is available by e-mail request. If you are planning on doing your installation after the support hours listed above, please e-mail with the day(s) and time you will be installing and we will respond with a number that you can use to reach one of our technicians if needed during those hours.

Sales, Customer Service and Support Hours (Eastern Time)
Standard Hours of Operation: 9am to 5pm, Monday-Friday
Additional Customer Service Hours Until: 7pm Weekdays, 9am to 5pm Saturday
Tech Support: 9am to 9pm, 7 Days a Week

Toll Free: 1-800-537-4283
Local: 1-813-969-2000

Web Direct Brands, Inc.
Customer Service: (813) 969-2000
Administrative Office: (813) 320-0860
Fax: (813) 926-8460

Serving North America, the Caribbean and other international locations. Map to national headquarters, click here.

Web Direct Brands, is an iconic American retailer that never sleeps; we have representatives in all parts of the world working hard to bring unique products to the American market. With over 100 lines of specialty products, we have the expertise and distribution capabilities to bring products to the internet. Uncompromising quality is the cornerstone of all Web Direct Brands, Inc. stores and their products. Web Direct Brands had its start in 2001. Operating Internet based retail websites, it owns and runs a growing number of these websites. These websites are governed by the same dedication to customer support and management principles.

wdb office